Communications
Communications Hub
Reach tenants, contractors, and landlords across WhatsApp, SMS, email, and voice — with every conversation threaded and tracked in one place.
Core Capabilities
Everything you need to master your communications
Multi-Channel Messaging
WhatsApp, SMS, email, and voice from a single interface.
Unified Thread View
Every conversation linked to properties, defects, and tenancies.
AI-Powered Routing
Messages classified and routed to the right agent or team member.
Channel Intelligence
Automatic fallback when a channel fails — SMS if WhatsApp undelivered.
Delivery Tracking
Read receipts, delivery status, and bounce handling across all channels.
Quiet Hours
Suppress non-emergency outreach during unsociable hours.
Explore More Platform Features
Ready to transform your communications?
Join housing organisations using DwellBridge to automate compliance, streamline maintenance, and delight tenants.